Corrections

Corrections policy

Last updated 7 November 2026

We make mistakes. A site that reads thousands of listings from dozens of shops will misread some of them. If you find one, tell us and we'll check it.

How to report a mistake

• A price you saw in a shop: use the price report form (you'll need to sign in).
• Anything else: contact us with the page link and what's wrong, such as the wrong size, two products merged, or a guide fact that's out of date.

What we do with it

We compare your report with the shop's own page or, for a guide, with the source it relies on. Then:

• If we misread a listing or matched it to the wrong product, we fix the listing, and fix the rule behind it where there is one, so the next check doesn't bring the mistake back.
• If the shop has changed its price or stock, our next check picks that up. You can see the date of that check on the page.
• If a guide has a wrong fact, we correct the text and change the guide's date.

Traveller price reports

A person reviews each report. Accepted reports appear on the product's page for 90 days from the date the price was seen, and stay separate from the prices we checked. We delete the photo once the review is done, whichever way it goes.

What we won't do

We won't change a price because a shop or brand would like it to look different. The price stays what the shop's site showed, and the fix for a wrong price is to change it there. How we check prices explains the limits of our checks.